Refund policy
Our Policy
Every Select Studio garment is crafted exclusively upon order, tailored with meticulous attention to detail and, where applicable, made according to the measurements provided by you. As each piece is created especially for its wearer, all purchases are final.
We do not offer returns, exchanges or refunds under any circumstances. We kindly encourage you to review our size guide, product details and measurements carefully before completing your purchase.
Should you require assistance in selecting the correct size, our team will be delighted to guide you before placing your order.
Alterations
Your satisfaction is important to us, and we understand that minor fit adjustments may occasionally be required.
While we do not offer exchanges, we are happy to assist with alterations wherever technically feasible. Requests for alterations must be made after receiving your order and will be assessed by our team.
Please note:
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Customers are responsible for both-way shipping charges for all alteration requests.
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Any applicable alteration charges, if required, will be communicated after evaluation.
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Alterations are subject to the garment's construction and technical feasibility.
Incorrect or Damaged Orders
Every Select Studio order undergoes multiple quality inspections before dispatch. In addition, each order is video-recorded during the packing process to ensure complete accuracy and quality prior to shipment.
In the unlikely event that you receive an incorrect or damaged product, please notify us within 24 hours of delivery by emailing us with:
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Your order number
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Clear photographs of the product
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A complete unboxing video
After reviewing your request, our team will provide the appropriate resolution if the claim is found to be genuine.